Help and Support

Help and Support
Welcome to the Help and Support section of Prime Economist. We are committed to providing you with a seamless experience as you explore our in-depth analysis, news, and insights into global economics, business, and politics. If you have any questions, need assistance, or wish to provide feedback, you’re in the right place.
Frequently Asked Questions (FAQ)
Before reaching out, please check our FAQ section, where we have compiled answers to the most common inquiries about:
  • Subscriptions: How to subscribe, manage your account, or cancel your subscription.
  • Payment and Billing: Information on payment methods, billing cycles, and receipts.
  • Accessing Content: Troubleshooting issues with logging in or viewing articles.
  • Prime Economist Newsletter: Subscribing, managing preferences, or opting out of our mailing list.
  • Account Security: Tips on keeping your account secure and steps to recover your password.
You can find our FAQs here.
How to Contact Us
If you need further assistance, our support team is here to help. You can reach us through the following channels:
  • Email Support: Contact us at support@primeeconomist.com for any account-related, technical, or billing questions. We aim to respond within 24–48 hours.

  • Live Chat: Available on our website from Monday to Friday, 9:00 AM to 5:00 PM (GMT). Look for the chat icon in the bottom-right corner of any page.(comming soon)

     

User Guide and Resources
To help you make the most of your Prime Economist subscription, we have created a comprehensive User Guide. This includes:
  • How to Navigate Our Website: Tips on finding the latest articles, reports, and exclusive content.
  • Personalising Your Experience: Customise your dashboard to prioritise topics that matter most to you.
  • Mobile Access: Download our app for on-the-go access to Prime Economist on your smartphone or tablet.
Download the guide here.
Technical Support
Having trouble with our website or app? Here’s how we can help:
  • Login Issues: Reset your password or recover your account.
  • Content Access: Resolve loading issues or subscription errors.
  • Device Compatibility: Ensure Prime Economist works seamlessly across all your devices.
For technical support, please email us at techsupport@primeeconomist.com or visit our Help Desk.
Feedback and Suggestions
Your feedback is invaluable to us. Whether you have suggestions for improving our website, want to recommend topics for coverage, or simply wish to share your experience with Prime Economist, we’d love to hear from you.
Email us at feedback@primeeconomist.com or fill out our feedback form here.
Community Guidelines
At Prime Economist, we aim to foster a respectful and insightful community of readers and contributors. Please review our Community Guidelines to understand how we ensure constructive discussions and maintain the integrity of our platform.
Read the guidelines here.
Stay Connected
Follow us on our social media channels to stay updated on the latest content and announcements:
We are here to support you every step of the way. Thank you for choosing Prime Economist as your trusted source for economic and global insights.